Privacy Policy
WeRoster (“Service”) is a hosted web application developed and maintained
by
Clova Co Pty Ltd trading as "WeRoster". WeRoster is committed to protecting your privacy. This
Privacy Policy explains how information about you or associated with you (“personal information”) is
collected, used and disclosed by WeRoster and its affiliates. This Privacy Policy applies to our
website
and our mobile apps for iPhone, Android mobile devices (collectively, “our Service”). By accessing
or
using our Service, you signify that you have read, understood and agree to our collection, storage,
use
and disclosure of your personal information as described in this Privacy Policy and Terms of
Service.
“You” or “Your” means a user of the Service, which could refer to an individual, an
employer, an employee associated with an employer account, or any other authorised user of the
Service.
1. Generally
We collect personal information from our users in a variety of ways, including:
Information you provide. We may collect and store personal information your employer register for our Service or provide to us in some other manner during onboarding. For example, when your employer registers with our service, we collect your name, email address, contact information, employment information. If you are an employer, we also collect information about your business, payment information and any information you provide about your employees, including your employees’ contact information. We may also collect any communications between you and WeRoster, any information you provide if you take part in any interactive features of the Service, and any other information you provide to us.
Data collected through the use of the Service. After you log in to your WeRoster account, we collect information about how you use the Service and about your actions on the Service, including your rosters, your availability, your time records, inputted list preferences, accreditations.
Information we receive from third parties. From time to time, we may receive information about you from third parties, such as identity verification and other information.
The information we collect is used to improve the content of Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances: It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law. We transfer information about you if Clova Co Pty Ltd is acquired by or merged with another company. In this event, Clova Co Pty Limited will notify you before information about you is transferred and becomes subject to a different privacy policy.
How we use cookies and other tracking technology to collect information.
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
Cookies are required to use the WeRoster service.
We, and our third party services, automatically collect certain types
of
usage information when you visit our Services, read our emails, or otherwise engage with us. We
typically
collect this information through a variety of tracking technologies, including cookies, Flash
objects,
web beacons, file information and similar technology (collectively, “tracking technologies”). For
example, we collect information about your device and its software, such as your IP address, browser
type, Internet service provider, platform type, device type, operating system, date and time stamp,
a
unique ID that allows us to uniquely identify your browser, mobile device or your account, and other
such
information. We also collect information about the way you use our Service, the pages you visit, the
links you click, how frequently you access the Service, whether you open emails from our service, or
click the links contained in emails, whether you access the Service from multiple devices, and other
actions you take on the Service. When you access our Service from a mobile device, we may collect
unique
identification numbers associated with your device or our mobile application, mobile carrier, device
type, model and manufacturer, mobile device operating system brand and model, phone number, and
depending
on your mobile device settings, your geographical location data, including GPS coordinates (e.g.,
latitude and/or longitude) or similar information regarding the location of your mobile device, or
we may
be able to approximate a device’s location by analyzing other information, like an IP address. We
may
collect analytics data, or use third-party analytics tools, to help us measure traffic and usage
trends
for the Service and to understand more about the demographics of our users. We may also work with
third
party partners to employ technologies, including the application of statistical modeling tools,
which
attempt to recognize you across multiple devices.
We use or may use the data collected
through
tracking technologies to: (a) remember information so that you will not have to re-enter it during
your
visit or the next time you visit the site; (b) identify you across multiple devices; (c) provide and
monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of
visitors,
traffic, usage, and demographic patterns on our website; (e) diagnose or fix technology problems;
and (f)
otherwise to plan for and enhance our service.
If you would prefer not to accept cookies,
most
browsers will allow you to: (i) change your browser settings to notify you when you receive a
cookie,
which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your
browser to automatically reject cookies. Please note that doing so may negatively impact your
experience
using the Service, as some features and services on our Service may not work properly. Depending on
your
mobile device and operating system, you may not be able to delete or block all cookies. You may also
set
your email options to prevent the automatic downloading of images that may contain technologies that
would allow us to know whether you have accessed our email and perform certain functions with it.
[Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash objects and
HTML5.]
We and our third party partners may also use cookies and tracking technologies for
advertising purposes.
2. Sharing Information
We may share your personal
information in the instances described below.
We may share your
personal
information with:
Other members of the WeRoster Service. Your
information
will be shared with other users of the Service, as needed to provide the Services to you. For
example,
some of your information may be shared with your employer and with other employees of the same
employer
in order to facilitate rostering, allocations, leave and swaps management, and communication. We may
also
share information about your use of the Service with your employer for analytic purposes. For
example, we
provide reporting tools to allow an employer to evaluate the efficiency of its workforce, and its
employees’ responsiveness and availability; With third parties with your consent. From time to time,
we
may provide an opportunity to share your information with one of our third party partners or other
individuals. We will ask for your consent before engaging in this type of sharing;
Other companies owned by or under common ownership of Clova Pty Ltd
trading as
WeRoster, which also includes our subsidiaries (i.e., any organization we own or control). These
companies may use your personal information in the same way as we can under this Policy;
Third
party
vendors, consultants and other service providers that perform services on our behalf, in order to
carry
out their work for us, which may include identifying and serving targeted advertisements, hosting
services, or providing analytics services;
Other parties in connection with any company
transaction,
such as a merger, sale of all or a portion of company assets or shares, reorganization, financing,
change
of control or acquisition of all or a portion of our business by another company or third party or
in the
event of bankruptcy or related or similar proceedings; and
Third parties as required to (i) satisfy any applicable law, regulation,
subpoena/court order, legal process or other government request, (ii) enforce our Terms of Use
Agreement,
including investigation of potential violations thereof, (iii) investigate and defend ourselves
against
any third party claims or allegations, (iv) protect against harm to the rights, property or safety
of
WeRoster, its users or the public as required or permitted by law and (v) detect, prevent or
otherwise
address criminal (including fraud or stalking), security or technical issues. We may also share
information with others in an aggregated and anonymous form that does not reasonably identify you
directly as an individual.
Communications.
From
time to time, the Service will send communications about news and updates, advice and analytics
relating
to your use of the Service. The Service also facilitates communication between users by email, text
message and in-app notifications. Users can adjust communications preferences through
Settings.
When an employer invites an employee to register with the Service, we will send
that
employee a message using the contact information provided by the employer. The employer must certify
that
it has the employee’s consent for WeRoster to contact the employee on the employer’s behalf using
that
method of communication.
Data Retention.
We
will retain your information for as long as your account is active or as needed for our internal
purposes. When your employer deactivates your
account, including if you are removed from an employer’s company account, we will remove your
information
from view by others on the Service but we may retain your account information internally so that you
can
access your account history through an individual account and so that you may re-register an account
with
another employer more quickly in the future. You may request to delete your account information by
contacting us at [email protected]. However,
please be aware that we will not be able to delete any content you have shared with others on the
Service. For example, your employer will have a record of your schedule when you were employed, and
will
retain the data the employer provided to us about you.
Deleting or Anonymizing Your
Content.
If
you are under 18 years of age, you may request to delete or anonymize user content that you posted
to the
Service such that your personal information will not be identifiable publicly on our Service by
contacting us at [email protected]. While we will use all
commercially reasonable efforts to
delete or anonymize your user content upon request, please be aware that due to the nature of our
Service, you may not be able to completely remove all of your personally identifiable user content
if,
for example, that content has been stored, republished, or reposted by another user or a third
party. We
may also maintain your information in identifiable form for our internal use, even if your personal
data
is no longer visible to the public on our Service.
3. Third Party Tracking.
We may share, or we may
permit
other third party services, to collect information about your use of our website, and from our
emails/communications, over time so that they may play or display ads that may be relevant to your
interests on our Service as well as on other websites or apps , or on other devices you may use.
Typically, though not always, the information we share is provided through cookies or similar
tracking
technologies, which recognize the device you are using and collect information, including hashed
data,
click-stream information, browser type, time and date you visited the site, and other information.
As
noted above, depending on your browser or mobile device, you may be able to set your browser to
delete or
notify you of cookies and other tracking technology by actively managing the settings on your
browser or
mobile device. If you have any questions about opting out of the collection of cookies and other
tracking/recording tools, you can contact us directly at [email protected].
4. Security and Storage of Information.
WeRoster
cares
about the security of your information and employs physical, administrative, and technological
safeguards
designed to preserve the integrity and security of all information we collect and that we share with
our
service providers. WeRoster uses third party vendors and hosting partners to provide the necessary
hardware, software, networking, storage, and related technology required to run WeRoster. Clova Co
Pty
Ltd owns the code, databases, and all rights to the WeRoster application, you retain all rights to
your
data.
WeRoster is hosted at Digital Ocean (www.digitalocean.com).
For more information on their servers and security, please see https://www.digitalocean.com/legal/
However, no security system is impenetrable and we cannot guarantee the
security of our systems 100%. In the event that any information under our control is compromised as
a
result of a breach of security, we will take reasonable steps to investigate the situation and where
appropriate, notify those individuals whose information may have been compromised and take other
steps,
in accordance with any applicable laws and regulations. If you are an employee whose information is
associated with a Company account on our Service, we will notify the employer or company user of a
breach
of security which requires legal notification, and your employer shall be responsible for informing
you
of the incident.
Your information collected through the Service may be stored and processed
in the
United States or any other country in which WeRoster or its subsidiaries, affiliates or service
providers
maintain facilities.
5. Disclosure
WeRoster may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.
6. Updates to this Policy
We reserve the right
to
modify this Policy from time to time. If we make any changes to this Policy, we will change the
"Last
Revision" date below and will post the updated Policy on this page. If you object to any changes,
you may
close your account. Continuing to use our Services after we publish changes to this Privacy Policy
means
that you are consenting to the changes.
7. Questions
Any questions about this Privacy Policy should be addressed to [email protected].
8. Last Revision Date
This Policy was last
revised
on, and effective as of 31 January, 2019.